Complaint

Create your complaint

Thanks for contacting us. If you against expectations have experienced a Tulip product not living up to your expectations, we appreciate you sharing that experience with us. We consider each comment or complaint as an opportunity to improve our products.

Which product did not meet your expectations?

EAN Number The EAN-number is the 13 digits written on the packaging together with the barcode

Product name

Pack size (gram)

Expiry date

Production date/packing date

What is wrong with the product?

Describe your experience

Are there any foreign bodies in the product? * It is important that you keep any foreign bodies until you hear from us, or until the case is closed. In case of a foreign body causing a dental injury, it must always be sent to Danish Crown A/S (otherwise, the claim will be rejected). We will return with information on how and where to send the foreign body.

Yes

Are there any left overs of the product? * Please store the remaining product in the fridge or freezer until you hear from us, or until the case is closed.

Yes

If available, please upload pictures (max 3)

To complain about a product, we ask you to fill out the below form. We will follow-up with a thorough investigation of your claim. If you have found a foreign body, we would like to have the possibility of examining it. Please describe the foreign body in the text and store it until you hear from us.

Your contact information

Full name

Address

Postal code

City

Country

Cell phone (incl. country code)

E-mail address *

Send